Terms & Conditions | Pixel Web Work

1. Introduction

These Terms & Conditions (“Terms”, “Agreement”) govern your use of the website pixelwebwork.com (“Website”) and any services provided by Pixel Web Work (“we”, “us”, “our”).

By accessing this Website or engaging our services, you (“Client”, “you”, “your”) agree to be bound by these Terms. If you do not agree, you should not use this Website or our services.

2. Our Services

Pixel Web Work is a school & educational institute marketing agency offering services such as:

School website design & development
School SEO & local SEO
Social media management
Paid campaigns (Google & Meta Ads)
Branding & print design
YouTube & video marketing for schools

Services may be updated, added, or discontinued at our discretion. The specific scope of work, deliverables, timelines and fees for each engagement will be defined in a separate proposal, quotation, work order or email confirmation (“Project Agreement”).

3. Nature of Services – No Guarantee of Admissions or Sales

Our services are focused on digital marketing, branding, communication and lead generation for schools and educational institutes.

Very important:

We do not guarantee any specific number of admissions, students, revenue, or sales.
We do not act as an admissions agency, broker or sales outsourcing company.
Our role is to help improve visibility, website traffic, enquiries, and parent engagement through marketing channels.

Marketing performance depends on multiple factors outside our control, including (but not limited to) your fees, location, competition, school reputation, internal admission process, counselling and parent experience. Therefore, results may vary from client to client.

4. Client Responsibilities

To deliver effective work, we require timely information, content and approvals from your side. As a Client, you agree to:

Provide accurate information about your school, courses, facilities, fees and policies.
Share logos, brand guidelines, photos, videos or other media required for marketing.
Provide access to relevant accounts (e.g. hosting, domain, Google Business Profile, ad accounts) where required.
Review and approve content, designs and campaigns within reasonable timeframes.
Ensure that any content you provide (text, images, video, testimonials, etc.) is lawful and does not violate third-party rights.

If you do not provide the required content, approvals, access or feedback on time, Pixel Web Work will not be liable for any delays, campaign underperformance, or lack of marketing results.

5. Timelines & Delays

Any timelines mentioned in proposals or discussions are estimates based on normal working conditions and depend on your responsiveness.

Delays caused by late content, approvals, payments, third-party issues (hosting, ad platform policies, etc.) or changes in requirements are not the responsibility of Pixel Web Work.

6. Payments, Fees & Refunds

Payment terms, amounts and schedules will be defined in the specific Project Agreement or invoice.

Work may begin only after an initial advance or as per the agreed payment milestone.
Ongoing services (such as SEO, social media, or ads management) are usually billed monthly in advance.
Third-party ad budgets (Google Ads, Meta Ads, etc.) are separate from our service fees and are paid by you.

Refunds: Since our work involves time, planning and creative effort, fees paid are generally non-refundable, except where explicitly stated in a written agreement.

7. Third-Party Platforms & Tools

Our services may involve the use of third-party platforms and tools, such as:

Web hosting providers and domain registrars
Google, Meta (Facebook & Instagram), YouTube and other ad platforms
Email marketing tools, analytics tools and CRM systems

We do not control the policies, pricing, performance or availability of these third-party platforms. We are not liable for any loss, suspension, rejection of ads, or issues arising from changes or actions by such platforms.

8. Intellectual Property

Unless otherwise agreed in writing:

You retain ownership of your existing logos, brand assets, existing content, and any material you provide to us.
After full payment for a project, you receive a licence to use the final approved designs, creatives, website and content created specifically for you, for your own business purposes.
Pixel Web Work may retain the right to showcase non-sensitive parts of the work (e.g. website screenshots, creatives, case study summaries) in our portfolio and marketing materials, unless you request otherwise in writing.

9. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement, including business strategies, fees, internal data and parent/student information.

We will not share or sell your confidential data to unrelated third parties, except where required by law or as needed to provide the services (e.g. with trusted subcontractors or platforms).

10. Limitation of Liability

To the maximum extent permitted by law:

Pixel Web Work shall not be liable for any indirect, incidental, special or consequential damages, including loss of profits, loss of admissions, loss of reputation or data.
Our total aggregate liability for any claim arising under this Agreement shall not exceed the total amount of fees paid by you to us for the specific project or service during the last three (3) months.

You agree that marketing can influence, but not guarantee, business outcomes, and that you will not hold us responsible for admissions, sales or revenue performance.

11. Content & Compliance

You are responsible for ensuring that:

All information you provide about your school/institute is accurate and up to date.
Your policies (fees, admissions, refunds, terms for parents, etc.) comply with applicable laws and regulations.
Any photos/videos of children or staff are used with appropriate permissions, as required by law.

We are not a legal or compliance advisory firm. Any legal, regulatory or policy-related decisions should be taken in consultation with your legal counsel.

12. Termination

Either party may terminate an ongoing service or project with written notice, as per the terms defined in the Project Agreement.

In case of termination:

All completed work and payable fees up to the date of termination shall be settled.
Any advance paid for work already executed or in progress will not usually be refundable, unless otherwise agreed.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of our Website or services after such changes constitutes your acceptance of the updated Terms.

14. Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City – e.g., Mumbai, Maharashtra].

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: info@pixelwebwork.com
Phone / WhatsApp: +91 7506 333 693